Terms & Conditions

Last Updated: February 9, 2026

1. Acceptance of Terms

By downloading, installing, and using the Notelo mobile application (the “Application”) and associated services (collectively, the “Services”), you agree to be bound by these Terms of Service (the “Agreement”). If you do not agree to these terms, do not use the Services.

This Agreement is between you and Artur Gorbaczewski (“Developer,” “we,” “us,” “our,” or “Company”) only, and not Apple, Inc. We are solely responsible for the Application and its content. Apple is not responsible for the Application, its content, maintenance, support, or any claims you may have relating to it.

We reserve the right to modify these Terms at any time. Continued use of the Services following any modifications constitutes your acceptance of the updated Terms. Material changes will be communicated to you by posting the updated Terms in the Application, updating the “Last Updated” date, and/or sending email notification.

2. License Grant and Scope

2.1 Limited License Grant

Subject to your compliance with this Agreement and applicable laws, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Application on Apple-branded devices (including iPhone, iPad, and iPod touch) that you own or control, solely for your personal, non-commercial use.

This license does not permit you to:

Use the Application on any Apple device you do not own or control
Install the Application on a shared device for use by multiple users
Distribute the Application over a network or make it available for simultaneous use by multiple devices
Transfer, assign, sublicense, or share your license with others

2.2 Restrictions on Use

You agree not to:

Copy, modify, or create derivative works based on the Application
Reverse engineer, decompile, disassemble, or attempt to derive the source code
Sell, rent, lease, transfer, or otherwise distribute rights to the Application
Use the Application for commercial, business, or revenue-generating purposes without written permission
Remove or alter any proprietary notices, labels, trademarks, or marks
Use the Application in any manner that violates applicable laws or regulations
Attempt to gain unauthorized access to the Application, its systems, or servers
Transmit malware, viruses, worms, or other harmful code through the Application
Engage in any activity that disrupts, interferes with, or impairs the proper functioning of the Application
Access the Application through automated means (bots, scrapers, etc.) without authorization
Use the Application to help others violate these terms

3. Auto-Renewable Subscription Terms

3.1 Subscription Offer Disclosure

If you choose to purchase an auto-renewing subscription, you acknowledge and agree to the following subscription terms. Notelo offers two subscription tiers:

Plan	Price	AI Summaries	Additional Features
Notelo Light	$4.99/month or $49.99/year	Up to 300/month	Audio Trimming, Bookmarks, Export (PDF, Markdown, JSON, CSV), Audio Import
Notelo Pro	$9.99/month or $99.99/year	Up to 3,000/month	All Notelo Light features

Prices above are in USD and may vary by location and currency. The actual price charged is the price displayed in the App Store at the time of purchase. You will be charged automatically at the end of each subscription period unless you cancel before the renewal date.

3.2 Subscription Renewal and Billing

Your auto-renewing subscription will automatically renew unless you cancel it. By purchasing an auto-renewing subscription, you authorize us to charge your Apple ID account for the renewal amount each billing period.

Automatic Renewal: Your subscription will automatically renew at the end of each subscription period at the then-current price (which may increase with notice)
Billing Grace Period: If a billing failure occurs, we may provide a grace period during which the paid service continues free of charge. You remain responsible for failed payments.
Cancellation Deadline: You must cancel your subscription within 24 hours before the end of your current subscription period to avoid being charged for the next period
Timing of Charges: Charges are applied to your Apple ID account on the renewal date

3.3 How to Cancel Your Subscription

You can manage and cancel your subscription at any time using any of the following methods:

Through Your iPhone/iPad:
- Open the Settings app
- Tap your name at the top
- Select “Subscriptions”
- Find Notelo
- Tap “Cancel Subscription”
Through App Store on Mac:
- Open the App Store app
- Click your profile picture in the bottom left
- Select “Manage Subscriptions”
- Find Notelo and click “Manage”
- Select “Cancel Subscription”
Through the Web:
- Visit https://support.apple.com/en-us/HT202039 for Apple’s official subscription management page

Cancellation takes effect at the end of your current billing period. You will retain access to paid features through the end of your current subscription period. No refunds will be provided for partial periods, except as required by applicable law.

3.4 Price Changes

We reserve the right to change subscription prices with notice. If you are an existing subscriber in a region that requires your consent for price increases, you will be notified of the new price and given the opportunity to accept or decline it before your next renewal. If you do not accept the new price, your subscription will be cancelled at the end of your current billing period.

3.5 Free Trials and Promotional Offers

If we offer a free trial or introductory price for a subscription:

Free trial periods will end and your paid subscription will begin on the date specified in the purchase confirmation
Unused free trial time will be forfeited when you purchase a paid subscription
You may be charged the full subscription price when the trial ends, unless you cancel before the trial period ends
Refunds are not provided for unused portions of free trials

3.6 Subscription Fulfillment

We commit to providing the subscription service as described throughout your entire subscription period, including any billing grace periods we authorize. If we fail to deliver the service as promised, Apple may refund you at its discretion, and we will reimburse Apple for such refunds.

4. Intellectual Property Rights

4.1 Application Ownership

The Application, including all software, code, design, graphics, audio, video, text, animations, and all other materials contained within it, is the exclusive intellectual property of the Developer and is protected by copyright, trademark, patent, and other intellectual property laws worldwide.

No part of the Application may be reproduced, distributed, transmitted, displayed, or otherwise used without our express written permission, except as permitted by this Agreement.

4.2 User Content Ownership and License

You retain full ownership of all notes, audio recordings, text, and other content you create, upload, record, and store within the Application (“User Content”). However, by using the Application to process your User Content, you grant us the following limited licenses:

Processing License: To reproduce, process, transcribe, analyze, and display your User Content to provide the Services
Third-Party Service License: To transmit User Content to third-party services (such as OpenRouter for AI summaries, and cloud storage providers) as necessary to provide the Services you request
Improvement License: To use aggregated, anonymized, and de-identified data derived from User Content for the purposes of improving, optimizing, and developing the Application and related services
No Commercial Use: We will not use your User Content for commercial purposes without your explicit consent

4.3 Limitations on User Content Rights

You remain the sole owner of your User Content
We do not claim ownership of your User Content
We do not use your User Content to train AI models without your explicit consent
These licenses terminate when you delete your content or discontinue your subscription

4.4 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide regarding the Application or Services may be used by us without restriction or compensation to you. By submitting such feedback, you waive any claim of ownership or compensation.

5. User Content and Your Responsibilities

5.1 Your Content Responsibility

You are solely responsible for all content you create, upload, record, and store within Notelo, including notes, audio files, and summaries. You warrant that:

You own or have the necessary rights to all User Content
Your User Content does not infringe upon any third-party intellectual property rights, including copyrights, trademarks, or patents
Your User Content complies with all applicable laws, regulations, and industry standards
Your User Content does not violate the terms of this Agreement
Your User Content does not contain illegal, defamatory, obscene, abusive, or harmful material

5.2 Prohibited Content

You agree not to create, upload, store, or transmit through the Application:

Content related to or that facilitates illegal activities
Content that infringes upon third-party intellectual property rights
Defamatory, harassing, abusive, threatening, or hateful content
Sexually explicit material (unless you are of legal age and comply with applicable laws)
Content designed to disrupt, interfere with, or impair the Application or its services
Malware, viruses, ransomware, or code designed to harm systems or data
Content used for fraud, deception, unauthorized access, or phishing
Spam or repetitive content
Any content that violates the rights of others or applicable law

5.3 Content Monitoring and Removal

While we do not actively monitor all User Content, we reserve the right to:

Remove, disable, or restrict access to User Content that violates this Agreement or applicable law
Suspend or terminate your account if you repeatedly violate these terms
Cooperate with legal authorities regarding illegal content

We are not responsible for User Content and do not guarantee that we will monitor, review, or take action regarding all User Content.

5.4 Data Loss and Backup Responsibility

We are not responsible for loss, corruption, deletion, unauthorized access, or damage to your User Content. You are solely responsible for:

Maintaining independent backups of your important data
Understanding the risks of digital data storage
Reviewing our Privacy Policy to understand data retention and deletion practices

6. Third-Party Services and Integration

6.1 OpenRouter API for AI Summaries

Notelo integrates with OpenRouter (https://openrouter.ai/) to generate AI-powered summaries and analyses of your notes. When you request an AI summary:

Data Transmission: Your note content (text only) is transmitted to OpenRouter’s servers
Processing: OpenRouter processes your content according to its own Privacy Policy and Terms of Service, which are independent of this Agreement
Local Transcription: Audio files are NOT transmitted to external servers; transcription is performed locally on your device using Apple’s native on-device speech recognition technology
Your Responsibility: You are responsible for reviewing OpenRouter’s terms and privacy practices at https://openrouter.ai/

We are not responsible for OpenRouter’s processing of your data or any third-party use of information.

6.2 Apple’s On-Device Transcription

The Application uses Apple’s native on-device transcription technology (Speech Recognition API) to convert your audio recordings to text:

On-Device Processing: Audio transcription occurs entirely on your device
No External Transmission: Your audio files are not transmitted to Apple’s servers for transcription
Privacy: Review Apple’s Privacy Policy at https://www.apple.com/privacy/ for information about their services

6.3 Cloud Storage and Data Synchronization

If you enable cloud synchronization features:

Your data is encrypted using industry-standard encryption protocols
Data is stored with secure infrastructure providers (e.g., cloud hosting services)
These providers process your data according to their terms and our data processing agreements
You acknowledge that cloud storage carries inherent security risks
We are not liable for data loss due to provider failures, though we maintain reasonable backup practices

6.4 Third-Party Service Disclaimer

We do not endorse, warrant, guarantee, or control the services provided by third parties (OpenRouter, Apple, cloud providers, etc.). Your use of any third-party service is:

At your sole risk
Governed by that service’s terms of service and privacy policy
Not our responsibility
Subject to that service’s limitations of liability

We are not liable for any issues, failures, or problems caused by third-party services.

6.5 iCloud Integration

If you use iCloud to back up your Notelo data:

You are responsible for maintaining your Apple ID account
iCloud sync is subject to Apple’s Terms of Service
We are not responsible for iCloud failures, data loss, or account issues
Review Apple’s iCloud privacy practices at https://www.apple.com/icloud/

7. Privacy and Data Protection

Your use of Notelo is also governed by our separate Privacy Policy, which is accessible within the Application and at https://notelo.app/privacy/. You must review and agree to the Privacy Policy to use the Application.

Key points:

We collect, process, and use personal data as described in our Privacy Policy
We comply with GDPR, CCPA, and other applicable privacy laws
You have rights regarding your personal data as outlined in our Privacy Policy
Data retention and deletion policies are detailed in our Privacy Policy

For questions about data privacy, contact us at contact@notelo.app.

8. Warranties Disclaimer

8.1 Application Provided “As-Is”

THE APPLICATION AND SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR TITLE.

8.2 No Warranties Regarding:

We make no representations or warranties regarding:

The accuracy, completeness, quality, or reliability of User Content or AI-generated summaries
The continuous, uninterrupted, or error-free operation of the Application
The absence of bugs, errors, viruses, or security vulnerabilities
Compatibility with all Apple devices, operating systems, or software versions
That the Application will meet your specific needs or expectations
That any defects will be corrected
That the Application will function with third-party applications or services
That the Application is suitable for any particular purpose

8.3 Apple Warranty Disclaimer

ON BEHALF OF APPLE, INC. (“APPLE”), WE DISCLAIM ALL WARRANTIES AND LIABILITY FOR THE APPLICATION. APPLE IS NOT RESPONSIBLE FOR THE APPLICATION, ITS OPERATION, MAINTENANCE, SUPPORT, OR ANY CLAIMS YOU MAY HAVE AGAINST US OR APPLE.

APPLE DOES NOT PROVIDE WARRANTIES FOR:

THE APPLICATION’S FUNCTIONALITY OR RELIABILITY
ANY DAMAGES CAUSED BY THE APPLICATION
ANY DATA LOSS OR CORRUPTION
ANY UNAUTHORIZED ACCESS TO THE APPLICATION

8.4 No Guarantee of Data Security

While we implement reasonable security measures, we make no guarantees that your data will be completely secure from unauthorized access, interception, or loss. You use the Application at your own risk regarding data security.

9. Limitation of Liability

9.1 Cap on Our Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR:

Indirect, incidental, special, consequential, punitive, or exemplary damages
Loss of profits, revenue, data, business opportunities, or anticipated savings
Loss of goodwill or reputation
Damages arising from your use of, inability to use, or reliance on the Application
Unauthorized access to or alteration of your data
Any other damages, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory

This applies even if:

We have been advised of the possibility of such damages
The damages are foreseeable
Damages result from a fundamental breach of this Agreement

9.2 Total Liability Cap

OUR TOTAL LIABILITY for any and all claims arising from this Agreement, your use of the Application, or any related matter shall not exceed the lesser of:

The amount you paid for the Application or subscription in the 12 months preceding your claim, or
$100 USD (or equivalent in your local currency)

If you paid nothing for the Application, our total liability is limited to $0.

9.3 Exclusive Remedy

If you are dissatisfied with the Application or the Services, your exclusive remedy is to cease using the Application and uninstall it from your device.

9.4 Apple Liability Disclaimer

APPLE IS NOT LIABLE FOR ANY DAMAGES arising from:

Your use of the Application
Any product liability claims
Any claim that the Application violates third-party rights
Any claims under consumer protection or similar laws
Any other claim related to the Application or your subscription

10. Indemnification

You agree to indemnify, defend (at your expense), and hold harmless the Developer, Apple, and their respective officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from or related to:

Your use of the Application or Services
Your violation of this Agreement
Your violation of any applicable law, regulation, or third-party rights
Your User Content or conduct
Your infringement of intellectual property rights
Any claims by third parties related to your use of the Application

11. Termination

11.1 Termination by You

You may terminate this Agreement and your use of the Application at any time by:

Uninstalling the Application from your device
Canceling your subscription (if applicable) through your Apple ID account settings
Ceasing all use of the Services

11.2 Termination by Developer

We may suspend or terminate your access to the Application and Services immediately and without notice if:

You materially violate this Agreement
Your conduct is harmful, disruptive, or threatening to other users or the integrity of the Application
You use the Application for illegal purposes
We determine termination is necessary for legal, security, technical, or business reasons
We discontinue the Application or Services
Required by law or court order

11.3 Effect of Termination

Upon termination:

Your license to use the Application is immediately revoked
You must uninstall the Application and cease all use of the Services
Your subscription access is terminated (for paid subscriptions)
We may delete your User Content if required by law
Provisions that survive termination remain in effect (see Section 11.4)

11.4 Survival of Terms

The following provisions survive termination of this Agreement:

Intellectual Property Rights (Section 4)
User Content Responsibility (Section 5)
Third-Party Services (Section 6)
Warranties Disclaimer (Section 8)
Limitation of Liability (Section 9)
Indemnification (Section 10)
Governing Law and Jurisdiction (Section 12)
Dispute Resolution (Section 13)
Contact Information (Section 17)

12. Governing Law and Jurisdiction

12.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law principles. However:

EU Citizens: If you are a citizen of any European Union country, Switzerland, Norway, or Iceland, you may bring claims in the courts of your country of residence, and the laws of your country of residence will apply (in addition to EU consumer protection laws)
California Residents: If you are a resident of California, you may have additional rights under California law

12.2 Jurisdiction and Venue

You agree to submit to the exclusive jurisdiction of the courts of Poland for any disputes arising from this Agreement or your use of the Application, subject to the exceptions noted above.

12.3 Applicable Laws

You also agree to comply with all applicable local, national, and international laws and regulations, including:

GDPR (if you are in the EU)
CCPA/CPRA (if you are in California)
Data protection laws in your jurisdiction
Consumer protection laws
Any other laws relevant to app usage and subscriptions

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal legal action, you agree to attempt to resolve any dispute informally by contacting us at contact@notelo.app with a detailed description of the issue. We will attempt to resolve your concern within 30 days of receiving your message.

13.2 Mediation

If informal resolution is unsuccessful, you agree to participate in non-binding mediation before initiating legal proceedings. Both parties will attempt to resolve the dispute through good-faith negotiation.

13.3 Limitation on Legal Actions

Any legal action or proceeding arising from this Agreement or your use of the Application must be commenced within one (1) year after the cause of action arises. If a claim is not brought within this period, it is permanently barred.

13.4 Apple Dispute Handling

Disputes with Apple regarding subscriptions are governed by Apple’s terms. Contact Apple Support at https://support.apple.com/ for subscription disputes.

14. Severability

If any provision of this Agreement is found by a court or arbitrator to be invalid, unenforceable, or illegal, that provision will be:

Modified to the minimum extent necessary to make it valid and enforceable, or
If modification is impossible, severed from this Agreement

All remaining provisions will continue in full force and effect. This severability clause ensures the maximum enforceability of your rights and our protections.

15. Entire Agreement

This Agreement, together with our Privacy Policy and any other policies referenced herein, constitutes the entire agreement between you and the Developer regarding the Application and Services. It supersedes all prior and contemporaneous agreements, understandings, representations, warranties, and negotiations, whether oral or written.

If you have agreed to a separate written agreement with us, that agreement takes precedence over this Agreement to the extent of any conflict.

16. Waiver

Our failure or delay in enforcing any right or provision of this Agreement does not constitute a waiver of that right or provision. Any waiver must be:

In writing
Signed by an authorized representative of the Developer
Specific to the situation

A waiver of one breach does not constitute a waiver of any other or subsequent breach.

17. Assignment

You may not assign, transfer, sublicense, or delegate your rights or obligations under this Agreement. Any attempted assignment is void.

We may assign this Agreement or any of our rights hereunder at our discretion, including to:

A successor company in a merger, acquisition, or sale of assets
An affiliate or subsidiary
A third-party service provider
Any other party as permitted by law

18. Contact Information

For questions, concerns, support, or to report violations of this Agreement, please contact:

Artur Gorbaczewski Notelo Development Email: contact@notelo.app Website: https://notelo.app/

We will make reasonable efforts to respond to your inquiry within 7-10 business days.

19. Policy Changes and Updates

19.1 Right to Modify

We may update these Terms of Service periodically to reflect:

Changes in our practices, technology, and services
Legal requirements and regulatory changes
New features or functionality
Changes to third-party services
Business decisions

19.2 Notification of Changes

We will notify you of material changes by:

Posting the updated Terms in the Application
Updating the “Last Updated” date at the top of this document
Sending email notification to the address associated with your Apple ID account (if applicable)
Displaying a prominent notice in the Application

19.3 Acceptance of Updated Terms

Your continued use of the Application following notification of material changes constitutes your acceptance of the updated Terms. If you do not agree to the updated terms, you must uninstall the Application and cancel your subscription (if applicable).

Changes that expand our rights or reduce your protections will provide at least 30 days’ notice before taking effect (where required by law).

20. Additional Terms for EU Users

20.1 Consumer Rights

If you are a consumer in the European Union, you have statutory rights under EU consumer protection laws that cannot be waived. These include:

The right to information about products and services
Protection against unfair contract terms
Right to withdraw from purchase (with specific exceptions for digital content)
Right to repair or replacement of defective products
Protection in cases of price reduction after purchase

These rights are in addition to the protections in this Agreement and are not limited by our liability caps or warranty disclaimers.

We comply with all EU requirements regarding automatic renewal disclosures, including:

Clear, prior consent before charging
Easy, cost-free cancellation methods
Reminder notifications before renewal
Clear terms regarding price and duration

20.3 Data Subject Rights

If you are in the EU and subject to GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Data portability
Object to processing
Withdraw consent

See our Privacy Policy for details on exercising these rights.

21. Additional Terms for California Residents

21.1 California Consumer Rights

If you are a California resident, you may have additional rights under California’s consumer protection laws, including:

California Consumer Legal Remedies Act
California Unfair Competition Law
CCPA/CPRA regarding personal information

These rights are not waived by this Agreement.

21.2 Automatic Renewal Disclosure (California)

We comply with California’s automatic renewal law (California Civil Code § 17602) by:

Clearly disclosing all material terms before charging
Obtaining affirmative consent to the charges
Providing simple, easy-to-use cancellation mechanisms
Providing confirmation and reminder notifications
Honoring cancellation requests immediately

21.3 Right to Sue

Nothing in this Agreement prevents you from suing us in California courts or before California administrative agencies, despite any other provisions herein.

22. No Waiver of Rights

By accepting this Agreement, you do not waive any rights granted by law, including consumer protection rights, statutory rights, or any other rights that cannot legally be waived.

23. Entire Agreement and Order of Precedence

In case of conflict, the following order of precedence applies:

Apple’s terms (for subscription-related matters only, as the payment processor)
This Agreement (these Terms of Service)
Privacy Policy
Any other policies referenced herein

Effective Date: February 9, 2026